Recover 90% faster with Quest Recovery Manager

Thinking Semperis? Think again.

25-year Microsoft partner. 37B Entra ID objects protected. Learn why thousands choose Quest for AD/Entra ID recovery.

Granular recovery

Restore individual attributes, even when the object itself has not been deleted, without rollback.

Flexibility and choice

Choose the best method for your situation, whether that’s phased recovery, restoring AD to a clean OS or bare metal recovery.

Transparency

Generate detailed recovery process reports, including an overview of every stage of the recovery, to gain understanding and control.

Clean, malware-free recovery

Eliminate the risk of malware re-infection throughout your AD forest recovery, scanning for malware and minimizing its hiding places.

Integrated AD and Entra ID recovery

Integrate recovery across AD and Entra ID from a single console.

24/7 assurance

Award-winning global support and always-available incident response in the face of disasters.

Must-have capabilities

Quest Advantage

Recovery Manager

Clean OS recovery

Bare metal recovery

Malware-free recovery

Immutable backups

Supply chain security

Air-gapped storage

Global 24x7 support

Integrated AD and Entra ID recovery

Recovery project visbility

Does not use risky boot files

Password restore

What our customers are saying

Energy Company

"We did a bake-off between two competitors, and Quest was the clear winner. We were quite impressed by the quality and reliability of Recovery Manager for Active Directory..."

Lead IT Architect, Energy Company

Bell Canada

"When you’re the largest telecom in Canada, everybody knocks on your door. But no other vendor has been able to offer us anything nearly as good as what we already have with Quest..."

Phillip Palha - Senior Manager for Active Directory Delivery, Bell Canada

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Oil and Gas Company

"After meeting with the other vendor a second time and asking questions, neither my boss or I are comfortable with the size of the other vendor’s support team."

Lead Systems Engineer, Oil and Gas Company

Large International Bank

"Recovery Manager for Active Directory stands head and shoulders over any other product on the market."

Senior Infrastructure Engineer, Large International Bank

Questions to ask when evaluating AD disaster recovery solutions

What are other vendors doing to secure their software supply chain?

Quest is extremely mindful of the increased attacks on supply chains and takes great lengths to protect it, with mature supply chain risk management practices and an airgap-secured assembly process that exceeds industry standards. Quest performs no development in countries of security concern.

While other vendors may advertise being cyber-first, be sure to validate supply chain risk management practices, and ensure that your leadership is comfortable with the locations/countries where development is performed.

Does the vendor offer true object-level AD recovery, or just rollback?

We provide both automated disaster recovery and granular, object-level recovery within a single solution, ensuring comprehensive protection without the need for schema modifications. Be careful of vendors who pitch automated remediation (which is really just rollback) as a replacement for granular recovery.

What project visibility does the vendor provide during a ransomware recovery?

We provide a transparent and visible recovery plan with specific, proven steps, progress indicators, and detailed difference reports to ensure effective communication and swift recovery.

How does the vendor protect AD backups from malware?

Some vendors suggest that clean OS recovery is good enough on its own and that malware detection is not needed to prevent malware re-introduction. But that’s not enough. We ensure AD backups are protected from compromise and malware reinfection with secure storage, clean and efficient backup files, and robust malware detection and removal.

Does the vendor offer air-gapped or immutable storage?

We provide multiple secure storage options for AD backups, recommend air-gapped or immutable storage, and ensure backups can be retrieved without relying on AD authentication.

Does the vendor risk infecting your backups with AD boot files?

Make sure your vendor omits boot files in their AD backups, since they present a high risk of malware reinfection. We enhance backup efficiency and minimize malware risks by omitting boot files and other extraneous components from our AD backups.

How comfortable are you with the vendor’s support SLA times?

We offer award-winning technical support with 24/7/365 availability, 1-hour response times for Level 1 cases, and a Premier Support option to reduce SLA times by half.

Quest has the most AD experience in the industry

You won’t find this platform coverage anywhere else. There are other point solutions that claim a lot of things, but Quest is the only single-vendor provider that delivers comprehensive solutions for:

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