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Service Offering Descriptions

Please find below the description of services that you purchased from Quest.

Active Directory Recovery As A Service

Active Directory Recovery As A Service - Additional Forest

Active Roles Server Admin (ARS Admin) Training Course

ActiveRoles Server Prepaid Remote Expert Assist

Archive Shuttle Partner Assurance

AD Risk Assessment Suite Foundation

AD Risk Protection Suite Foundation

Change Auditor Hybrid Adoption Service

Change Auditor Hybrid Foundation

Change Auditor (CA) Training Course

Enterprise Reporter Prepaid Remote Expert Assist

erwin DI Maturity Assessment Fixed Fee Prepaid Health Check Package

erwin DI Suite Prepaid Installation & Setup Package (T&E Separate)

erwin DI Suite Prepaid Knowledge Transfer Package (T&E Separate))

erwin DI Suite Prepaid Upgrade Package (T&E Separate)

erwin DI Suite Prepaid QuickStart Basic

erwin DI Suite Prepaid QuickStart Essential

erwin DI Suite Prepaid QuickStart Premium

erwin DI Suite Prepaid DQ Enterprise Enablement Package

erwin DI Suite Prepaid DQ Silver Enablement Package

erwin DI Suite Prepaid Subscription Services Essential Package

erwin DI Suite Prepaid Subscription Services Premium Package

erwin DIS Prepaid Smart Connector Enablement Prof Svcs Support Package Tier 0

erwin DIS Prepaid Smart Connector Enablement Prof Svcs Support Package Tier 1

erwin DIS Prepaid Smart Connector Enablement Prof Svcs Support Package Tier 2

erwin DIS Prepaid Smart Connector Enablement Prof Svcs Support Package Tier 3

erwin DM Mart Prepaid SaaS Migration Package Small

erwin DM Mart Prepaid SaaS Migration Package Large

erwin DM Mart Prepaid SaaS Migration Package Medium

erwin DM Maturity Assessment Fixed Fee Prepaid Health Check Package

erwin DM Prepaid Installation & Setup Package (T&E Separate)

erwin DM Prepaid Knowledge Transfer Package (T&E Separate)

erwin DM Prepaid Upgrade Package (T&E Separate)

erwin DataModeler Suite, Workgroup Edition, and ER360 Knowledge Transfer

erwin Prepaid DIS SaaS Subscription Services Large

erwin Prepaid DIS SaaS Subscription Services Medium

erwin Prepaid DIS SaaS Subscription Services Small

Flight Deck Partner Assurance

Foglight Evolve Administrative Training

Foglight Fixed Fee Prepaid Health Check Package

Foglight Integration Prepaid Consulting Services

GPO Admin Adoption Service

GPO Admin Assurance

Hybrid AD Cyber Resiliency Suite Foundation

KACE Academy

KACE Asset Management Appliances QuickStart - Prepaid

KACE Cloud QuickStart - Prepaid

KACE Desktop Authority Quickstart - Prepaid

KACE Expert Assist – Prepaid

KACE Health Check-Prepaid

KACE Knowledge Transfer per Hour - Prepaid

KACE Remote Systems Deployment Appliance QuickStart – Prepaid

KACE Service Desk Appliance QuickStart - Prepaid

KACE SMA ADVANCED PREPAID TRAINING PACKAGE

KACE System Management Appliances Essentials QuickStart - Prepaid

KACE Systems Management Appliances QuickStart - Prepaid

Metalogix Archive Manager For Email Prepaid Deployment Assurance (1 Days) - Remote

Metalogix Archive Manager For Email Prepaid Deployment Assurance (3 Days) - Remote

Metalogix Archive Manager For Files Prepaid Deployment Assurance (1 Days) - Remote

Metalogix Archive Manager For Files Prepaid Deployment Assurance (5 Days) - Remote

Metalogix Backup For Sharepoint Prepaid Deployment Assurance (5 Days)

Metalogix Controlpoint Deployment Assurance (5 Days) - Remote

Metalogix Essentials Prepaid Deployment Assurance Standard (5 Days) - Remote

Metalogix Sensitive Content Manager Prepaid Deployment Assurance (5 Days) - Remote

Metalogix Storagepoint Prepaid Deployment Assurance (5 Days) - Remote

Migration Partner Assurance

NetVault Prepaid Remote QuickStart

NetVault Plus Remote QuickStart - Prepaid

On Demand Migration AD Express Onboarding

On Demand Migration Customer Assurance

On Demand Migration Entra ID Devices Onboarding

On Demand Migration Onboarding

OnDemand Migration Partner Assurance

One Identity Manager Health Check and Upgrade Planning Service

One Identity Manager On Demand Foundation Service Package

ONE IDENTITY SAFEGUARD PREPAID EXPERT SERVICE ADVANCED PACKAGE

ONE IDENTITY SAFEGUARD PREPAID EXPERT SERVICE FOUNDATION PACKAGE

ONE IDENTITY SAFEGUARD PREPAID EXPERT SERVICE INTERMEDIATE PACKAGE

One Identity Silver Service

One Identity Gold Service

One Identity OneStart Service

One Identity Platinum Service

QoreStor QuickStart - Prepaid

Rapid Recovery QuickStart - Prepaid

Rapid Recovery Migration Assist

Rapid Recovery Prepaid Remote QuickStart

Rapid Recovery Prepaid Remote Quickstart (IRP-APP-PP))

Recovery Manager for Active Directory Forest Edition Disaster Recovery Training Course

Recovery Manager for AD Disaster Recovery Edition Hybrid Adoption or Upgrade

Recovery Manager for AD Disaster Recovery Edition Hybrid Adoption or Upgrade - Additional Forest

Recovery Manager Partner Assurance

RMAD DRE Recovery Response

Security Guardian Adoption

Security Guardian Customer Assurance

SharePlex Assessment and Upgrade Planning Services

SharePlex Foundation (5-Day, onsite)

SharePlex Foundation (5-Day, remote)

Shareplex Maturity Assessment Fixed Fee Prepaid Health Check Package

Spotlight Foundation Services (5 Days, Onsite)

Spotlight Foundation Services (5 Days, Remote)